Delete your account

Deleting your account takes 30 days. You can cancel at any point during that time, and the account keeps working. Only after that does it become irreversible.

This page covers the bePearfect and bePearfect Biz apps, published by bePearfect sp. z o.o. Both apps share one account, so deleting it applies to both.

How to request it

In the app

The fastest way. In bePearfect or bePearfect Biz, open:

  1. Settings
  2. Security
  3. Delete account

You confirm with your account password. If you sign in with Google, you confirm in the Google window.

In bePearfect Biz on a computer: Account → Security → Delete account.

By e-mail, without the app

No longer have the app? Write from the address the account is registered to:

pomoc@bepearfect.pl

Tell us which app the request is for: bePearfect or bePearfect Biz. We may ask you to confirm the account is yours.

What happens

  1. Now

    • Your group subscriptions stop renewing and expire at the end of the paid period.
    • The account keeps working exactly as before. You lose nothing yet.

  2. For 30 days

    • You can cancel the request in the app or by e-mail. A banner with the cancel action shows on every screen in the app.
    • We send no reminder before the deletion.

  3. In 30 days, irreversibly

    • Your personal data, photos and saved card are permanently deleted.
    • You are signed out on every device.
    • You leave every group.
    • Your upcoming bookings are cancelled and the coaches are notified.
    • Paid periods are not refunded.

What stays after deletion

Payment and invoice history is kept without your personal data, for as long as accounting law requires.

Coach and organization accounts

If you coach in bePearfect Biz, after 30 days these apply too:

  • All your upcoming sessions are cancelled. Clients with single bookings are notified; those with recurring slots are not.

And if you own an organization, these as well:

  • Your organization is closed and its public profile is no longer visible.
  • Your group members’ subscriptions end at the close of their paid periods.
  • Stripe payouts are unaffected. Balances settle normally.

Have a question before you request it?
Write to us

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